MALAYSIA ARRIVAL CARD
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What Is the Malaysia Arrival Card (MAC) for Foreign Visitors?
The Malaysia Arrival Card (MAC) is an electronic system established by the Malaysian government to simplify the immigration process for incoming travelers.
This digital platform replaces the traditional paper arrival cards that were previously required upon entry into Malaysia.
With the MAC, foreign visitors can fill out their arrival cards online before their trip. Travelers can input essential details such as personal information, purpose of visit, length of stay, accommodation information, and other relevant data. This pre-completed information helps ensure a quicker and more efficient immigration process upon arrival, as the details are readily accessible to immigration officials.
It is advisable for all travelers to complete their arrival card before boarding their flight to avoid delays at the checkpoint. By doing so, you can bypass long lines and enjoy a smoother entry into the country.
Required before travel to Malaysia:
- Valid passport (min. 6 months validity)
- Malaysia Arrival Card
- Confirmed accommodation in Malaysia
- Return/onward tickets
Why Choose Our Service
Our platform offers a streamlined approach to obtaining your Malaysia Arrival Card
Simple Application Process
Complete your application with our intuitive step-by-step process
Secure Document Handling
Your documents are encrypted and stored with bank-level security
Real-time Status Updates
Track your application status at every stage of the process
Save & Resume Later
Start now and complete your application whenever convenient
How It Works
Complete your application in four simple steps and get your Malaysia Arrival Card
1
Complete the Online Application
Fill out the online application form with your personal and travel details. Be sure to review all information for accuracy before proceeding.
2
Make Your Payment Online
You can pay for the Malaysia Digital Arrival Card online using Credit Card.
3
Receive Confirmation
Once your payment is successfully processed, you will receive a confirmation for the service.
4
Obtain Your Malaysia Digital Arrival Card
Your Malaysia Digital Arrival Card will be sent to you once your application has been processed.
Our services
The Malaysia Digital Arrival Card (MDAC) is available to foreign visitors who satisfy specific criteria. Although the exact eligibility may differ, the MDAC is generally accessible to:

All Tourists and Visitors
Foreign tourists and visitors traveling to Malaysia for leisure, business, or other reasons are eligible to utilize the MDAC. However, there are exceptions for Singaporean Citizens and individuals holding Malaysian Long-Term Passes.

Visa Requirements
Foreign nationals who qualify for visa-on-arrival (VOA) or visa-free entry into Malaysia can utilize the MDAC. However, travellers from countries that mandate obtaining a visa before arrival may not be able to use the MDAC unless they fall into the VOA or visa-free categories

Arrival by Air
The MDAC is specifically intended for foreign visitors entering Malaysia by air. Although there are plans to extend its use to other entry points in the future, it is currently most commonly utilized at Malaysian airports.

Online Access
Travelers need internet access and a compatible device, such as a smartphone, tablet, or computer to complete the digital arrival card online.

Compliance
Travelers utilizing the MDAC are required to adhere to Malaysian immigration laws and regulations. It is crucial to provide accurate and truthful information on the digital arrival card.
Information you need to know
You can access the application for the Malaysia Digital Arrival Card (MDAC) here.
This secure online platform allows you to submit your application with ease.
Fill out your personal and travel information in the application form. If you are applying as part of a group, each member must have their own application form. However, one form can cover up to five individuals. If your group exceeds five, simply complete additional application forms. You can use the same email address for all submissions.
4- Payment can be made via Debit/ Credit card. Once your payment is successful, you will receive a receipt and an invoice for the service, allowing you to complete your Malaysia Digital Arrival Card (MDAC) application online.
5- We will reach out to you via email within 24 – 48 Hours and send you you MDAC.
6- When we send your MDAC, please note that you will receive each member’s MDAC as a separate PDF file in your inbox.
Personal Information:
- Name
- Gender
- Date of Birth
- Nationality/Citizenship
- Passport Number
- Passport Expiry Date
- Email Address
- Country/ Mobile Number
Travel Information:
- Date of Arrival
- Date of Departure
- Mode of Travel
- Last Port of Embarkation
- Accommodation Details
- Address
- City
- Postal Code
Every visitor to Malaysia must obtain a Malaysia Digital Arrival Card (MDAC) prior to their arrival. They can conveniently pay for assistance with the MDAC online at malaysia.arrival-assist.com Here’s a general overview of the process:
- Accessing the Platform: Foreign visitors can visit the MDAC platform at malaysia.arrival-assist.com . The user-friendly interface guides travelers through the application process step by step.
- Filling Out the Application Form: Once on the platform, you will need to provide all required information. This includes personal details (such as your name, nationality, and passport number), travel information (flight details, accommodation, and duration of stay), and contact information.
- Verification and Submission: After completing all necessary fields, you can review your information to ensure accuracy. Once you are satisfied with your entries, submit the form electronically through the platform.
- Confirmation: After a successful submission, travelers will receive a confirmation email indicating that their application has been received. If there are any inaccuracies in the information provided, you will receive an email within 2 hours requesting clarification of the provided information.
- Arrival Process: Upon arriving in Malaysia, travelers go through the immigration checkpoint as usual. Immigration officers access the submitted information in the digital arrival card and verify the traveler’s details as part of the immigration process.
- Completion: Once the immigration check is complete, travelers collect their luggage and exit the airport or port of entry.
The MDAC is designed to simplify the arrival experience for foreign visitors by replacing traditional paper arrival cards and accelerating processing times at immigration checkpoints. This digital approach also helps reduce paper use, creating a more convenient experience for travellers.
All foreign travelers must possess a valid passport that remains valid for at least 6 months beyond their departure from Malaysia. Additionally, be sure to verify whether a visa is required for entry into Malaysia.
Frequently Asked Questions
Everything you need to know about the Malaysia Arrival Card
How do I start my application?
You can start your application by clicking on the ‘Apply Now’ button on the homepage. This will take you to our multi-step application form where you can provide your information and upload required documents.
What documents do I need to provide?
You’ll need to provide a valid identification document (passport, driver’s license, etc.) and a proof of address (utility bill, bank statement, etc.) that is no more than 3 months old. Additional documents may be required depending on your specific situation.
Can I save my application and complete it later?
Yes, our application system automatically saves your progress. You can return at any time by using your application ID or the link provided in your email confirmation.
How long does the application process take?
Processing times vary, but most applications are reviewed within 7-10 business days. You can check the status of your application at any time using your application ID.
What file formats are accepted for document uploads?
We accept documents in PDF, JPG, and PNG formats. Each file must be less than 5MB in size. Please ensure that all text is clearly legible in your uploaded documents.
Ready to Plan Your Trip to Malaysia?
Get your Malaysia Arrival Card today and enjoy a hassle-free entry into the country.