Privacy Policy

Last updated: April 13, 2025

  1. Introduction:

At arrival-assist.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

  1. Data we Collect:

When you use our Digital Arrival Card application service, we collect the following types of information:

  • Personal identification information (Name, date of birth, nationality, passport details)
  • Contact information (Email address, phone number)
  • Travel information (Flight details, accommodation details)
  • Payment information (Credit card details processed through our secure payment gateway)
  • Technical data (IP address, browser type and version, time zone setting, browser plug-in types and versions)
  1. How We Use Your Data

We use your personal information for the following purposes:

  • To process your Digital Arrival Card application
  • To manage our relationship with you
  • To process payments
  • To comply with legal obligations
  • To improve our website and services
  1. Data Sharing and Disclosure

We may share your personal information with:

  • Government immigration authorities (for the purpose of submitting your Digital Card)
  • Service providers (payment processors, email service providers)
  • Professional advisers (lawyers, accountants, insurers)
  • Government authorities (when required by law)
  1. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third parties who have a business need to know.

  1. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  1. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent
  1. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email:care@arrival-assist.com